'I had to wait 5 minutes for another customer', Safeway shoppers fume they're being trapped by new antitheft measures | R0RB9ZG | 2024-02-18 19:08:01
Over the past a number of months, Safewa
AS Safeway has continued to implement further safety measures to combat rampant retail theft, some buyers declare the anti-theft insurance policies are making them feel trapped in the retailer.& &
Over the past a number of months, Safeway has introduced receipt-scanning gates clients have to cross via after they pay for his or her gadgets at self-checkout machines.
As an alternative of having their receipts checked by an employee, all consumers have to do to exit the store is scan the receipt as a way to open the gate.
The measure prevents the exit at the self-checkout space in stores from remaining open always.
Safeway places in California, Washington D.C. as well as Maryland have seen the new measure installed.
The company has stated the measure is partly to focus on shoplifters and thieves as retail theft has continued to hit businesses onerous across the country.&
Nevertheless, clients have considerations the new security measures will unfairly impression their buying expertise.
In a Reddit thread discussing the new receipt-scanning gates, one shopper claimed she might be left "hostage" within the store if she was unable to get out.
"Not liking the feeling of being trapped in a space till someone decides to let me out… what if no employee is standing there? I'm a hostage in the store until I can flag someone down? Dang," the Reddit consumer stated.
"Haven't seen these yet in my neck of the woods. I don't assume I'd be too excited to make use of them."
Her grievance was in response to another shopper who fearful that they too can be unable to go away the shop in the event that they determined towards buying any gadgets during a go to.&
"I'm going into shops typically and don't buy something after pondering what I would like/prices for products. Would I've to speak to somebody to go away since I wouldn't have a receipt then?" the consumer wrote.
<!-- End of Brightcove Player --> "It's affordable sufficient logically, but I can see clearly why this may be controversial"&
Others have stated they have been actually unable to exit the shop when the gate malfunctioned, claiming they have been pressured to attend till another shopper had a receipt to scan.
"Yep, true. I went in to select up my prescriptions and the damn scanner didn't read my receipt," the consumer stated.&
"I had to wait for 5 minutes for an additional customer to cross via. Ugh!"&
Safeway, and its mother or father firm Albertsons, has defended the new safety measure, claiming it was also carried out to enhance the in-store shopping expertise.
"Current modifications have been made at select Safeway shops in Washington D.C. to take care of a protected and welcoming buying expertise for our clients," Albertsons stated.
The retailer defined that by curbing theft in retailer, it might improve the setting for patrons.
"Like other native companies, we are engaged on methods to curtail escalating theft so we will ensure the wellbeing of our staff and foster a welcoming setting for our clients," Albertsons stated.
Albertsons did not immediately reply to The U.S. Solar's request for extra remark.
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